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Delivery timelines vary depending on your Countryand your selected product. Please be informed that delivery timelines for products shipped from overseas are significantly longer than for other products: expect 0n 2 weeks between your order confirmation and its delivery.
We will update you on the status of your order via email on the progressive stages. Once the orders status is shipped you can track its whereabouts using the tracking number via this link .
You can request for your order to be delivered to a different address within the same region or city before your order is shipped: for that please contact our Customer Service or click on the following link and fill the form. If you want to change the shipping address to a different region or State, we will have to cancel and repurchase your original order.
Please do not accept any unsealed product(s), as we will not accept returns of electronic devices without a seal unless the item is defective. In the event you have received such a package by mistake, ensure to contact our customer support team immediately for assistance or click on the following link and fill the form.
We will attempt to deliver your order again the next working day. A total of 3 attempts to deliver your order will be made before cancelling your order.
Delivery charges are the costs undertaken by Oglamo and our logistics partners to bring your ordered item(s) to your Adress. This takes into consideration the size of the item(s) and your location
Estimated delivery times depend on the location of the seller.
Items sourced from different sellers are shipped separately to make sure that there is no delay in fulfioglent of your order. Rest assured that you will get all your items within the delivery period mentioned on the product pages of those items. This, however, does not affect the successful fulfioglent of the whole order or the delivery charges.
Yes! Your parcel can be delivered to any address convenient for you. Just enter your preferred address as your ‘shipping address’ during checkout.
Yes, this option can be chosen at the checkout step. You will be notified when your items arrive at the pickup station you chose, so you can come for pick up.
Please be informed that once available at this pickup station you will have 14 days maximum to pickup your item. After 14 days the item would be sent back to the Seller and your order, cancelled.
No need to worry. We will help you replace your order at no extra cost. However if you had prepaid for the order, please contact our support team for assistance or click on the following link and fill the form.
Oglamo Services are Oglamo logistics services
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