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Shopping on Oglamo is easy! Once you have found the product you want to buy, just follow the steps below:
- Click on ‘buy now’, to add this product to your cart,
- Click on ‘cart’ in the top right corner,
- Register/Login into your account by entering your email and password,
- Enter your shipping/billing information,
- Choose your preferred payment option,
- Click on ‘Confirm order’ to proceed to the payment portal and complete your order.
Once your order is placed, we will either automatically confirm it by notifying you via email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. In case you have a doubt about whether the confirmation was done or not, do not hesitate to contact our Customer Service Call Center or click on the following link and fill the form.
Upon confirmation of your order, we will send you a notification via email. We’ll also send you an email as soon as your order has been processed and has left our warehouse (shipped).
Please get in touch with our Customer Service Team click on the following link and fill the form.
We will update you on the status of your order via email on the progressive stages. Once the orders status is shipped you can track its whereabouts using the tracking number via this link
Please get in touch with our Customer Service Team or click on the following link and fill the form
We do our best to ensure deliveries are within the stipulated timeline. However you can also check your order’s progress by entering the order tracking number on libromart.com/track In the event the order is past timeline please contact our customer support team or click on the following link and fill the form.
If you are having trouble placing products in your cart, please make sure that you have made all relevant size and color selections. If you still have problems, this may mean that the item you are trying to buy is sold out. Please get in touch with our Customer Support Team or click on the following link and fill the form.
A printed invoice will always be sent along with your order. If you have not received an invoice, please get in touch with our Customer Service Center or click on the following link and fill the form.
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